Challenging Conversations

Most business owners and managers will face moments where they need to address performance, behaviour, expectations or sensitive workplace matters.

These conversations can feel difficult to start, but with the right approach they can become a way to build clarity, reduce tension and support stronger working relationships.

Delivered by Star People in partnership with Kāpiti Business Chamber and Business Kāpiti, Challenging Conversations is a practical workshop for local business owners and managers who want to handle workplace conversations with more confidence, professionalism and empathy.

You’ll work through real-life workplace scenarios, learn practical communication techniques and explore ways to keep conversations clear, constructive and focused on positive outcomes. You’ll leave with tools, templates and skills you can use in your workplace straight away.

Spaces are limited and registration is essential.

Delivered in partnership with the Kāpiti Business Chamber to support local businesses across the district.

About Star People

Star People is a Kāpiti-based recruitment and HR business supporting employers with permanent recruitment, temporary staffing, employment advice and practical HR support.

Based in Waikanae, the team works with local businesses to help them find the right people, manage employment processes and build stronger workplace practices. Star People is also a chartered member of the HR Institute and provides HR tools and advice to support best-practice employment.

You’ll work on: 

Who should attend: 

This workshop is for business owners, managers and team leaders who are responsible for staff or workplace relationships.

It will be useful if you need to manage performance issues, address behaviour concerns, set clearer expectations, handle sensitive conversations, or build more confidence in how you communicate with your team.

It’s designed for small business owners and managers who want practical, real-world guidance rather than theory.